.page-faq {
  padding-bottom: clamp(56px, 8vw, 104px);
  color: var(--text);
}

/* ---------- 首屏框景 ---------- */
.page-faq .faq-hero {
  position: relative;
  margin-top: 22px;
  padding: clamp(26px, 5vw, 56px) clamp(20px, 4.5vw, 56px) clamp(20px, 3vw, 32px);
  border: 1px solid var(--line);
  background:
    radial-gradient(120% 90% at 88% 0%, rgba(138, 107, 255, 0.18), transparent 58%),
    linear-gradient(180deg, rgba(63, 224, 208, 0.07), transparent 46%),
    var(--panel);
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 10px;
  border: 1px solid rgba(63, 224, 208, 0.16);
  pointer-events: none;
}

.page-faq .faq-hero__kicker {
  margin: 0 0 18px;
  font-size: 11px;
  letter-spacing: 0.22em;
  text-transform: uppercase;
  color: var(--cyan);
}

.page-faq .faq-hero__title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(31px, 6.4vw, 74px);
  line-height: 1.06;
  letter-spacing: 0.06em;
  color: var(--white);
  max-width: 15em;
  transform: scaleX(0.96);
  transform-origin: left center;
}

.page-faq .faq-hero__lead {
  margin: 22px 0 0;
  max-width: 46ch;
  font-size: 16px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-hero__steps {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 24px;
  margin: 30px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-hero__step {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding-bottom: 6px;
  border-bottom: 1px solid var(--line);
  font-size: 13px;
  color: var(--text);
}

.page-faq .faq-hero__step .mono {
  font-size: 11px;
  letter-spacing: 0.12em;
  color: var(--cyan);
}

.page-faq .faq-hero__ruler {
  margin-top: 28px;
  height: 9px;
  border-bottom: 1px solid var(--line);
  background-image: repeating-linear-gradient(90deg, var(--line) 0 1px, transparent 1px 15px);
  background-repeat: repeat-x;
  background-position: bottom left;
  background-size: 100% 9px;
}

/* ---------- 两栏骨架 ---------- */
.page-faq .faq-shell {
  margin-top: clamp(32px, 5vw, 56px);
}

.page-faq .faq-index {
  margin-bottom: 32px;
  padding: 20px 18px;
  border: 1px solid var(--line);
  background: var(--panel);
}

.page-faq .faq-index__label {
  margin: 0 0 16px;
  font-size: 11px;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--muted);
}

.page-faq .faq-index__list {
  display: flex;
  flex-direction: column;
  gap: 2px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-index__link {
  display: grid;
  grid-template-columns: 30px minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 11px 10px 11px 12px;
  border-left: 2px solid var(--line);
  color: var(--text);
  font-size: 14px;
  text-decoration: none;
  transition: border-color 0.25s ease, background-color 0.25s ease;
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  border-left-color: var(--cyan);
  background: rgba(63, 224, 208, 0.07);
}

.page-faq .faq-index__num {
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--muted);
  transition: color 0.25s ease;
}

.page-faq .faq-index__link:hover .faq-index__num,
.page-faq .faq-index__link:focus-visible .faq-index__num {
  color: var(--cyan);
}

.page-faq .faq-index__name {
  overflow-wrap: break-word;
}

.page-faq .faq-index__count {
  font-size: 11px;
  letter-spacing: 0.08em;
  color: var(--muted);
  white-space: nowrap;
}

.page-faq .faq-index__hint {
  margin: 16px 0 0;
  padding-top: 14px;
  border-top: 1px solid var(--line);
  font-size: 12px;
  line-height: 1.75;
  color: var(--muted);
}

/* ---------- 分组 ---------- */
.page-faq .faq-group {
  margin-bottom: clamp(40px, 6vw, 72px);
  scroll-margin-top: 100px;
}

.page-faq .faq-group__head {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding-bottom: 20px;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-group__num {
  font-size: 11px;
  letter-spacing: 0.2em;
  color: var(--muted);
  transition: color 0.3s ease;
}

.page-faq .faq-group.is-active .faq-group__num {
  color: var(--cyan);
}

.page-faq .faq-group__title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(22px, 3.4vw, 34px);
  letter-spacing: 0.05em;
  color: var(--white);
}

.page-faq .faq-group__desc {
  margin: 0;
  max-width: 52ch;
  font-size: 13px;
  line-height: 1.8;
  color: var(--muted);
}

.page-faq .faq-group__count {
  font-size: 11px;
  letter-spacing: 0.14em;
  color: var(--muted);
  white-space: nowrap;
}

/* ---------- 问答条目 ---------- */
.page-faq .faq-item {
  border-bottom: 1px solid var(--line);
  background: linear-gradient(90deg, rgba(14, 22, 38, 0.55), transparent 78%);
}

.page-faq .faq-item__q {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 14px;
  align-items: start;
  padding: 22px 6px 20px 2px;
  border-left: 2px solid transparent;
  cursor: pointer;
  list-style: none;
  transition: border-color 0.25s ease, background-color 0.25s ease;
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q:hover,
.page-faq .faq-item__q:focus-visible {
  border-left-color: var(--purple);
  background: rgba(138, 107, 255, 0.06);
}

.page-faq .faq-item__num {
  padding-top: 5px;
  font-size: 11px;
  letter-spacing: 0.12em;
  color: var(--muted);
}

.page-faq .faq-item__text {
  font-size: clamp(15px, 2vw, 17px);
  font-weight: 500;
  line-height: 1.7;
  color: var(--text);
}

.page-faq .faq-item[open] .faq-item__text {
  color: var(--white);
}

.page-faq .faq-item__marker {
  position: relative;
  width: 14px;
  height: 14px;
  margin-top: 7px;
  flex: none;
}

.page-faq .faq-item__marker::before,
.page-faq .faq-item__marker::after {
  content: "";
  position: absolute;
  background: var(--muted);
  transition: transform 0.25s ease, background-color 0.25s ease;
}

.page-faq .faq-item__marker::before {
  top: 50%;
  left: 0;
  width: 14px;
  height: 1px;
}

.page-faq .faq-item__marker::after {
  top: 0;
  left: 50%;
  width: 1px;
  height: 14px;
}

.page-faq .faq-item[open] .faq-item__marker::after {
  transform: scaleY(0);
}

.page-faq .faq-item[open] .faq-item__marker::before {
  background: var(--cyan);
}

.page-faq .faq-item__body {
  padding: 2px 6px 30px 2px;
  animation: faq-reveal 0.3s ease-out;
}

@keyframes faq-reveal {
  from {
    opacity: 0;
    transform: translateY(-4px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

.page-faq .faq-item__body p {
  margin: 0 0 14px;
  max-width: 60ch;
  font-size: 15px;
  line-height: 1.9;
  color: var(--text);
  opacity: 0.86;
}

/* ---------- 步骤 ---------- */
.page-faq .faq-steps {
  margin: 18px 0 4px;
  padding: 0;
  list-style: none;
}

.page-faq .faq-step {
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr);
  gap: 14px;
  padding: 14px 0;
  border-top: 1px solid var(--line);
}

.page-faq .faq-step__dot {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 26px;
  height: 26px;
  border: 1px solid var(--line);
  border-radius: 50%;
  font-size: 10px;
  letter-spacing: 0.04em;
  color: var(--cyan);
}

.page-faq .faq-step__content h3 {
  margin: 0 0 6px;
  font-size: 14px;
  font-weight: 500;
  letter-spacing: 0.03em;
  color: var(--white);
}

.page-faq .faq-item__body .faq-step__content p,
.page-faq .faq-step__content p {
  margin: 0;
  max-width: 54ch;
  font-size: 14px;
  line-height: 1.85;
  color: var(--muted);
  opacity: 1;
}

/* ---------- 图片 ---------- */
.page-faq .faq-figure {
  margin: 26px 0 4px;
  padding: 10px;
  border: 1px solid var(--line);
  background: var(--panel);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  aspect-ratio: 9 / 7;
  object-fit: cover;
  background: var(--bg);
}

.page-faq .faq-figure--wide img {
  aspect-ratio: 9 / 5.6;
}

.page-faq .faq-figure__cap {
  margin: 10px 0 0;
  font-size: 11px;
  letter-spacing: 0.1em;
  line-height: 1.7;
  color: var(--muted);
}

/* ---------- 地址入口对照 ---------- */
.page-faq .faq-entries {
  margin: 18px 0 6px;
  border-top: 1px solid var(--line);
}

.page-faq .faq-entries .data-row {
  display: grid;
  grid-template-columns: 82px minmax(0, 1fr);
  gap: 14px;
  padding: 13px 0;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-entries .data-row__key {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--purple);
}

.page-faq .faq-entries .data-row__value {
  margin: 0;
  font-size: 14px;
  line-height: 1.85;
  color: var(--muted);
}

/* ---------- 自助路径 ---------- */
.page-faq .faq-selfserve {
  padding-top: clamp(28px, 4vw, 44px);
  border-top: 1px solid var(--line);
}

.page-faq .faq-selfserve__lead {
  margin: 16px 0 0;
  max-width: 58ch;
  font-size: 15px;
  line-height: 1.9;
  color: var(--muted);
}

.page-faq .faq-selfserve__grid {
  display: grid;
  gap: 1px;
  margin-top: 28px;
  border: 1px solid var(--line);
  background: var(--line);
}

.page-faq .faq-route {
  display: block;
  padding: 26px 22px 24px;
  background: var(--panel);
  color: inherit;
  text-decoration: none;
  transition: background-color 0.25s ease, transform 0.25s ease, box-shadow 0.25s ease;
}

.page-faq .faq-route:hover,
.page-faq .faq-route:focus-visible {
  background: #131E33;
  transform: translateY(-4px);
  box-shadow: inset 0 0 0 1px var(--cyan);
}

.page-faq .faq-route__num {
  display: block;
  margin-bottom: 14px;
  font-size: 11px;
  letter-spacing: 0.2em;
  color: var(--cyan);
}

.page-faq .faq-route__title {
  margin: 0 0 10px;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: 20px;
  letter-spacing: 0.05em;
  color: var(--white);
}

.page-faq .faq-route__text {
  margin: 0;
  font-size: 14px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-route__go {
  display: inline-block;
  margin-top: 18px;
  font-size: 11px;
  letter-spacing: 0.12em;
  color: var(--purple);
}

/* ---------- 人工协助提示条 ---------- */
.page-faq .faq-cta {
  display: grid;
  gap: 22px;
  margin-top: clamp(36px, 5vw, 60px);
  padding: clamp(24px, 4vw, 40px);
  border: 1px solid var(--line);
  border-left: 3px solid var(--orange);
  background:
    linear-gradient(90deg, rgba(255, 154, 77, 0.1), transparent 62%),
    var(--panel);
}

.page-faq .faq-cta__title {
  margin: 14px 0 10px;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(20px, 3vw, 28px);
  letter-spacing: 0.05em;
  color: var(--white);
}

.page-faq .faq-cta__lead {
  margin: 0;
  max-width: 58ch;
  font-size: 14px;
  line-height: 1.9;
  color: var(--muted);
}

.page-faq .faq-cta__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-group__head {
    display: grid;
    grid-template-columns: 96px minmax(0, 1fr) auto;
    grid-template-areas:
      "num title count"
      "num desc  desc";
    gap: 6px 20px;
    align-items: baseline;
  }

  .page-faq .faq-group__num {
    grid-area: num;
  }

  .page-faq .faq-group__title {
    grid-area: title;
  }

  .page-faq .faq-group__desc {
    grid-area: desc;
  }

  .page-faq .faq-group__count {
    grid-area: count;
  }

  .page-faq .faq-cta {
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
    gap: 32px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-shell {
    display: grid;
    grid-template-columns: 268px minmax(0, 1fr);
    gap: clamp(32px, 4vw, 60px);
    align-items: start;
  }

  .page-faq .faq-index {
    position: sticky;
    top: 96px;
    margin-bottom: 0;
  }

  .page-faq .faq-figure {
    margin-left: 0;
    margin-right: 0;
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-item__q {
    padding-left: 14px;
  }

  .page-faq .faq-item__body {
    padding-left: 14px;
  }

  .page-faq .faq-selfserve__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}